Shipping Policies & Details

Shipping Details
Orders are shipped from Los Angeles, CA Monday-Thursday.
In an effort to avoid possible heat damage associated with shipments in transit over the weekend, we do not ship Friday-Sunday.
We only ship within the 48 continental states.
Please note that shipping charges are per recipient.
All packages will be shipped via UPS or US Postal Service.

Daily Order Cut Off Times
Orders placed after 10 am PST on Monday, Tuesday or Wednesday, will not be processed until the following business day. 
Orders placed after 10 am PST on Thursdays will not be processed until Friday and shipped until Monday.
Orders placed anytime on Friday, Saturday or Sunday will not be processed until Monday.
*depending on orders volume, processing time may take up to two business days.

Warm Weather Shipping
If the weather is 72 degrees or higher between our factory and the delivery location, we cannot guarantee the integrity of the product if Ground, 3 Day Select or 2 Day Air shipping are selected.
In this case, Overnight shipping may be required in order to prevent the chocolate from melting.
We do provide ice packs with our shipments during warm weather. They will protect the chocolate for 24 hours.
Weather permitting, Ground, 3 Day Select, or 2 Day Air are usually acceptable shipping options from November to March.

Out of Stock Products
If a product is not in stock, or if your order requires a large quantity of products to be produced, you will be contacted to establish a new ship date.

Saturday Delivery
We do not offer Saturday deliveries through our website. If Saturday delivery is required for your order, please email and a Chocolate Concierge will be happy to assist you.

Shipping to Post Office Boxes
In order to ship to a Post Office Box, you must spell out “Post Office Box” in the shipping address section and you must provide a street address for the Post Office Box.  Ship “P.O. Box”.

Frequently Asked Questions

What is the best way to keep my Bond bar fresh and delicious?
In the unlikely event that you are unable to consume your entire Bond Bar product immediately, have no fear! Your Bond Bars and Bond Bar Bites will remain fresh for up to two months. Bond Bon ganache filled truffles will remain fresh for one month. Feel free to refrigerate your products but be sure to leave your product out for 2-3 hours prior to consuming to ensure that it has reached room temperature before enjoying your chocolate.

Do you cater private parties and events?
Yes, we are available to cater private parties and events. No matter how big or small, Bond Bar can do it all.

What if I have an amazing idea for a new flavor?
We are always on the hunt for new and seasonal flavors to add to our Bond Bar family. We would love to hear your ideas for any and all amazing new flavors. Please describe your idea in as much detail as possible. Does your idea have a name? If we decide to use it, you’ll be hearing from us and we may even name this new flavor after you!

Do you have any gluten free products?
Yes! Good news – chocolate is naturally gluten free! Here are our gluten free products:
*Dried Cherry Toasted Almond Bond Bar
*Coconut Bond Bon Truffle
*Salted Caramel Bond Bon Truffle
*Peanut Butter Toffee Bond Bon Truffle
*Dried Cherry Toasted Almond Bond Bon Truffle

Do you have a retail store?
At this time we sell online, at Farmers’ Markets and at our various retail partners. All orders are shipped via USPS mail unless otherwise requested.